To provide peace of mind, we do not require any deposits or upfront payments on standard products when you order. You should be able to inspect and approve your fireplace before making any payments. This way, you can have complete confidence in the quality and satisfaction of your purchase. We ensure a worry-free purchase with flexible payment options and no upfront costs, allowing you to approve your product before payment.


At Designer Fireplaces, we understand that each customer has unique preferences, and we aim to make the payment process as smooth as possible. We are here to help you throughout the payment stage, answering any questions you may have and providing guidance to ensure a seamless transaction.

When settling your payment, we offer the following options:

Cash or Cheque on Delivery: For your convenience, you can pay in cash or by cheque directly to our delivery driver upon the arrival of your order.

Bank Transfer: Another convenient payment method we offer is bank transfer. Upon receiving your order, we will provide you with an invoice with our bank account details at the bottom. (Please reference your name or invoice number for easy identification.)

Card Payment over the Phone: If you prefer to make a card payment, we offer the option to process your payment over the phone. Our friendly team will aid you in securely completing the transaction.

Finance: We offer a finance service through Klarna, which is 0% interest in 3 payments for purchases under £1000. We also have interest-bearing finance at flexible terms for larger purchases. Please find out more about our finance options here.

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